Terms of service
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Terms of Service
These Terms of Service govern your use of the Pelluvo™ website and your purchases from our online store.
By accessing our website or placing an order, you agree to these Terms of Service.
1. Online Store Terms
You must be legally capable of entering into a binding agreement in your jurisdiction to use this website or make a purchase.
You may not use our products or services for any unlawful or unauthorized purpose.
2. Product Information
We make reasonable efforts to display product descriptions, images, specifications, colors, and other information as accurately as possible.
However, actual product appearance may vary slightly due to manufacturing updates, device displays, photography, lighting, or supplier changes.
We reserve the right to update product information, pricing, availability, and descriptions without prior notice.
3. Orders
All orders are subject to acceptance and product availability.
We reserve the right to cancel or refuse an order when necessary, including in cases involving suspected fraud, pricing errors, inventory issues, payment problems, or incorrect customer information.
If an order is canceled after payment has been collected, any applicable refund will be issued to the original payment method.
4. Pricing and Payment
Prices are displayed in the currency shown on the website and may change without notice.
Customers are responsible for reviewing the final order total, including any applicable shipping charges, taxes, duties, or other fees, before completing payment.
5. Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy.
Estimated delivery times are not guaranteed and may be affected by carrier delays, customs procedures, weather, peak periods, or other circumstances outside our reasonable control.
6. Returns and Refunds
Returns, replacements, cancellations, and refunds are handled according to our Returns & Refunds Policy.
Customers should contact Pelluvo™ before returning any product.
7. Accuracy of Billing and Shipping Information
You agree to provide current, complete, and accurate billing, shipping, and contact information for all purchases.
Pelluvo™ is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
8. Intellectual Property
All content on the Pelluvo™ website, including branding, logos, text, graphics, layout, and original marketing materials, is owned by or licensed to Pelluvo™ and may not be copied, reproduced, distributed, or used without permission.
9. Third-Party Services
Our store may use third-party platforms and service providers for payments, order fulfillment, shipping, analytics, and other functions.
Your use of certain services may also be subject to the terms and policies of those third parties.
10. Prohibited Uses
You may not use the website to:
- Violate applicable laws or regulations
- Infringe intellectual property rights
- Submit false or misleading information
- Distribute malicious code or interfere with website security
- Attempt unauthorized access to systems or customer information
- Engage in fraudulent activity
11. Limitation of Liability
To the maximum extent permitted by applicable law, Pelluvo™ will not be liable for indirect, incidental, special, or consequential losses arising from use of the website, products, or services.
Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.
12. Changes to These Terms
We may update these Terms of Service from time to time.
Any updated version will be posted on this page and will take effect when published unless otherwise stated.
13. Governing Law
These Terms are governed by the applicable laws of the jurisdiction in which Pelluvo™ operates, subject to any mandatory consumer protection rights that apply in the customer’s jurisdiction.
14. Contact Information
Questions about these Terms of Service may be sent to:
Pelluvo™
Email: support@pelluvo.store